sincSports

Your participants first interactive exposure to your event is often their registration process. It is our goal to see that it is smooth, friendly and easy for all users. It is a formidable task since our registration system can be tailored to the exact specifications of each event. Although we are successfully processing thousands upon thousands of applications, we know there is always room for improvement.

We are updating the application process later today to help us meet our goals.

• We are implementing a simple, supported login process
• We are adding a Frequently Asked Questions panel available to all guests on every page of your event website
• We are providing a Contact Us link on every registration page to take the pressure off your staff to support the registration process (under the red help tab)
• We will be building out the FAQ pages for your guests daily

We’ve also created a comprehensive document walking through the process to guide any teams that are having difficulties.  This document is available to anyone from the first screen of the registration process. Click on the Help tab and then: What is the “flow” for the registration process?
View the help document

I am sure you will see that these are significant enhancements to make sure you never miss a registration, to ease your customer support needs and to show you that we are dedicated to supporting you in every way possible.  (Watch for our enhanced help system; coming soon!)

Later today we will be updating the sincsports.com websites with out new payment screen.  The payment screen will have an updated look that fits in with the pages we have been integrating over the past couple of months. Since this is a VERY IMPORTANT page to our clients, we wanted to give a heads up that a change was being introduced in case any teams question them about the different layout.  Here is a look at what you can expect from the new screen:

Along with this update comes the addition of another payment option.  Our clients will now be able to use PayPay’s Payflow service as a method of collecting credit card payments for their events. Similar to authorize.net and paysimple, this option has a monthly fee and a percentage charged per transaction.  More information about how to sign up and pricing can be found at paypal’s website.

The sincSports Online Check-In system is live and ready for your event!  We have already activated the Online Check-In system for a number of events and are ready to activate it on all event websites.  Teams are now looking for this option for your event so we want to make this available to you as soon as you are ready.

http://onlinecheckin.sincsports.com

All events that would would like this activated can send us a note to onlinecheckin@sincsports.com .  Alternatively, you can click the “GLOBE” icon on your top/staff menu. You will see the option for online check-in which will let you turn it on and select the items you want to include in the online check-in process for your teams.

Online Check-In “Quick Facts”

1. Gives your teams an additional option if they would prefer not to attend the physical check-in
2. Costs you NOTHING and will event end up saving you money!
3. Access the team’s documents from wherever, whenever you need the information

Please follow the link above for further information regarding the Online Check-In system. It will tell you about the benefits to you and your teams, walk you through screen shots so you can preview the features, and we even put together a video to give you all the information you need.

sincSports is dedicated to providing tournaments and leagues with the best event management system. Our latest enhancement, “online check-in” revolutionizes the check-in process.  This feature is immediately available to all events that use the sincSports system.

How does it work?

You start by indicating which documents and information are required for teams participating in your event, such as: player passes, official rosters, athlete waivers, medical releases, and hotel information.  You choose whether this should be optional or required for all teams.   Once your teams have been accepted, they can begin the online check-in process.

Do you really want to do a Friday night check-in???

What does a team have to do?

A coach or manager from each team will login to your event website and upload the necessary documents.  They can scan passes and documents, take pictures with a digital camera or cell phone, or fax documents (other than photo id’s) to our toll-free number.  The sincSports staff will review the documents and approve and certify the files.  Once all documents have been reviewed and approved, the team will be able to print their certified/official roster and game cards to bring with them to their event.  The documents will be stored on our secure servers and can be accessed by the tournament staff at any time.

How much is this going to cost me?

As exciting as the online check-in feature is for tournaments and teams, the cost structure is the MOST exciting feature!

How do I get started?

If you are interested in using the online check-in system for your event, send us an email at: support@sincsports.com so we can get you started today!

We know that getting teams to sign up for your events is just the first step in the process, but it is a very important one. We’ve given our registration form a bit of a “face-lift” to give teams a great first impression and keep them interested in your event.